Reservation Policy

  • For Metro Manila Resellers, reservations are only valid for 3 days and considered final orders (can't be returned, except for cases of defects).
  • For provincial buyers, maximum period to accumulate orders is 1 week. For resellers who can't pick up items or would like to request for extension, please inform ahead of time so your orders will not be returned for disposal. Please note that reservations with minimal quantity (less than 3 pieces) can't be guaranteed.
  • Reservations may be on hold during Peak Seasons and Holidays.
  • Reservation can be done online thru Facebook Messenger, Viber or WeChat.
  • Order and Delivery cut-off time is every 4 PM Daily. Anything sent after the cut-off, will be processed the next working day.   
  • Minimum Purchase Value should be at least P300 or at least 3 pcs to process your order. Reservations which are less than P300 or less than 3 pcs can still be accommodated but Robi & Peach Team doesn't guarantee availability of stocks. 
  • For high demand items, VIP customers and frequent buyers are considered priority. 
  • Reservations should be done at least a day before pick up date. 
  • For rush or same day pick up or delivery, please send and SMS or call +639773402539. 
  • Initial Order Date is Day 0. 
  • Special arrangements are extended for frequent buyers, big buyers and VIPs. 
  • Robi & Peach doesn't guarantee 100% availability of reserved items. Please always have a 2nd or 3rd option for your buyers. 
  • Frequent order cancellation and non-pick up of items for a maximum of 3 instances (within a year) will result cancellation to membership and will be banned from the group, website and Facebook page.